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| METRICS Formal Training Hours Consumed per Learner, by Industry, 2007 and 2008 Bersin & Associates reports that the drops in formal training hours from 2007 to 2008 is not necessarily a bad thing. “For smart companies, this means that they are cutting programs that are generic, low value and under-utilized,” analyst Karen O’Leonard writes. “We have talked with several organizations that are now carefully scrutinizing the value of their learning programs, some by employing cost-benefit analyses to their initiatives. Their analyses have led them to cancel some programs that were costly to run and offered relatively low value.” |
| Industry |
2007 |
2008 |
| Pharmaceuticals | 35.3 | 25.2 |
| Banking/finance * | n/a | 20.2 |
| Manufacturing | 29.4 | 19.5 |
| Business services/consulting | n/a | 19.1 |
| Telecommunications | 31.7 | 18.9 |
| Banking/financial services & insurance * | 28.0 | 18.8 |
| Insurance* | n/a | 16.8 |
| Retail | 14.0 | 15.3 |
| Technology | 21.9 | 14.3 |
| Health care/medical | 24.0 | 14.1 |
| * In 2007, small sample size required that insurance industry results be combined with those of banking and financial services. For 2008, there was a large enough sample of banking /financial services and insurance companies to break them out. The individual industries’ data are shown, as well as the combined category. |
| Source: “Corporate Learning Factbook,” 2009, Bersin & Associates |
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