That day at the Costco checkout, I paid for my groceries at a human-powered cash register and received the tiny oxytocin boost that comes from a random interaction with strangers, the kind that Mehret Biruk is always raving about, those small insignificant moments of connection that add to the richness of life…

This interaction made me realize that much of what I explore in this newsletter is about embracing inefficiencies—making phone calls instead of texting, planning your route ahead of time instead of relying on a GPS, waiting to check your email from a desktop instead of on-the-go, letting people know that you can’t always be instantly available across various communication platforms.

We live in a world obsessed with optimization. An era of contactless everything. This holiday season, lean into the inefficiencies. Make eye contact with strangers. Take your AirPods out of your ears and make small talk with the cashier instead of scanning your own groceries. Chat with the kind humans handing out samples at Costco. Choose human connection, however uncomfortable that may be. You might be pleasantly surprised. Humans are difficult – https://substack.com/@carmellaguiol

Choose human connection.